5 tips to help you improve and simplify your website

You only have an average of 15 seconds to capture the attention of your online audience.  And in a world where your website could very well dictate the need for an in-person visit or an online purchase, this 15-second challenge can seem AB.SO.LU.TELY terrifying.

At first.

You see, the key to building a great website – one that captures and maintains the attention of a person – is to keep things simple.  Too often, businesses feel the need to overcomplicate their website.  They bombard users with too much content, and they give away unnecessary information just for the heck of giving it away.

But when things are simplified and all that stuff is streamlined, it’s easier for people to engage with your content.  Your website suddenly becomes easier to read, easier to maneuver through, and just easier in general, and because of this, overcoming that 15-second challenge has become an actual possibility.

Why?  Because everything is easier.  And when things are easier, people are happier.

Here’s what you should keep in mind when improving your website.

Contact Information

contact-information

Your phone number, location, and email address should be the easiest thing to find on your website.  It should be within one click of the homepage and should be found somewhere near the top of the page.  Consider placing the phone number on the homepage and making it clickable, as well.  This way, if they’re on a phone, they can tap to call.

When they get to the Contact Us page, don’t give people any more than what they need – phone number, location, and email address.  You can also include hours of operation and maybe a map of where your brick-and-mortar exists.  This is not the place for an introduction to your business or a detailed history of your where, what, and when.  This is the place where a consumer has made up their mind to contact you – so don’t ruin it.

Photos

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The photos on your website are, in many cases, considered more valuable than your text.  People want images.  But not just any images… good ones.

High-quality, relatable photos are the ones that will make the most impact.  They will draw the person in and basically force them to read your content.  Which is what you need.

It’s crucial to think outside the box here, though.  Just because you’re an accountant, doesn’t necessarily mean you need a photo of a spreadsheet or two people discussing numbers at a desk.  Get creative and think in terms of what will spark the most interest.

Text

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Bullets.  Short descriptions.  Simple words.  Conversational tones.  These are the things that work now.  People don’t want huge paragraphs, and they don’t want to open up the dictionary just to read your website.  Keep your content informational but engaging and user-friendly.

When it comes to text, you should also remember to keep it as user-centric as possible.  Focus on the customer rather than your business.  You’re not just selling a service or product… you’re solving a problem.  Remember that, and you’ll go far.

Roadmap

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Your navigation should be straightforward and streamlined as much as possible.  If you offer a variety of services, do your best to narrow these down to four or five core services.  If you sell products, make sure these are categorized in a logical way.

If a consumer has to work too hard to move through your site, then they’ll be gone way before that 15-seconds is up.  And if they have too much stuff to look through or have trouble understanding where to find specific items, then your site has crossed a not so pretty line.

Social Media Icons

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scyther5 / Shutterstock.com

Whether they’re on the side, near the menu, or on the footer of your website, you need those social media icons.  And if you don’t have a need for social media icons, then you have yourself a problem.

Either way, social media icons are a must for any professional website because your social media profiles are the logical next-step for a person seeking out your services.  If you have them on your website and they’re easy to get to, then you’ve made things – yup, you guessed it – easier.  And when you make things easier for the consumer, they suddenly like your business more.

6 apps every smartphone user should download

There are some apps that no smartphone user should ever go without.  They’re beautiful.  They’re free.  And they’re here for the long haul.

Snapchat

Snapchat Logo

Snapchat is the one that got away – from Facebook that is.  This social media platform is unlike any other and is only rising in use, popularity, and potential for engagement.  And even despite Instagram’s bold attempt to copy Snapchat’s most well-known feature (self-detonating stories), there’s no replicating Snapchat’s modern appeal to people of all ages.

Prisma

Prisma

This photo-editing app is the coolest thing on the market right now.  The public just can’t get enough of it.  Transform your everyday selfies and photos into works of art (whether you’re online or not) and stand up to the likes of Van Gogh and Picasso.

Messenger

messenger

Messenger is the Holy Grail of messaging apps.  Owned by Facebook, you can chat with friends, video call contacts, send money to a coworker, or call an Uber after dinner.  The possibilities grow with each passing day, and Facebook hopes Messenger will one day become the ultimate AI-hub for everything and anything.

Duo

Duo

Google has an entire arsenal of apps, just sitting there, waiting for people to use them.  But Duo is the video calling app from Google that people will actually want to use.  It’s simple to use and automatically adjusts your call to keep the connection strong.  There’s even a feature known as Knock Knock that lets you see what the other person is doing before you answer the phone.

Glympse

Glympse

This location-sharing app is so simple it’s genius.  Meeting a friend for lunch?  Trying to let someone know when you’ll be there?  Want to show your family how far away you are?  Just pick your contact, set a duration, and hit send.  Your friends and family will never again have to send a text asking where you are.

ibotta

Ibotta

You’re going to buy a carton of milk anyways.  So why not get paid for it?  Ibotta is the greatest app ever because it pays you to shop.  Unlock items (or even rebates), verify your purchases, upload your receipt, and then collect your cash in less than 24 hours.  Once you get up to $20, you can send the money directly to your PayPal account or transfer it to a gift card.  Ibotta works with major brands, so you may need to watch a 30-second ad or answer a question to unlock a purchase.  But it’s well worth the minimal effort.

4 simple ways to create a more productive office

Simply put, workplace productivity is a crapshoot.  Your ability to remain productive hinges on so many random, off-the-wall, and sometimes contradictory factors that you never know what you’re going to get for the day.

It could be a burrito you ate for dinner the night before or a coworker who had a rough morning and decides to talk about it for the next eight hours.  Whatever it is, these sorts of situations can take your productivity and make it look like it never even existed.

But if you expect to keep your job, then nonexistent productivity is something you should probably consider avoiding on a semi-regular basis.  And if you have any shot at doing this, then you need to learn how to perfect those elements of working that you can actually control… such as your physical working space.

The space you work inside of can affect your mood, energy, and physical self.  It can make you feel really good about where you’re at and what you’re doing… or really terrible.  But luckily for you (and every other working person out there), creating a productivity-inspired workplace really isn’t all that hard.  Here are a few elements you should look for.

Light

If at all possible, you should work around as much natural light as you can.  It can help keep you alert.  However, this isn’t always doable.  For instance, you might work primarily inside an office that’s smackdab in the middle of the building.  If this is the case, what type of work you do will determine what type of lighting will help your productivity.

Lifehack says you should consider lighting as just another facet of ergonomics, and it should change as your tasks change.  For example, there are bulbs designed to imitate daylight, others geared towards detail-oriented work, and even more meant to soothe and relax.  In other words, you might require a combination of different light bulbs – For example, the room is lit with a daylight bulb, but there are several lamps around the area equipped with halogen bulbs.

Temperature

When it’s too cold, it’s hard to remain focused on your work.  Why?  Because your energy is spent trying to keep your body warm.  So if your office is typically kept on the below-freezing side, consider keeping a small blanket at your desk or even a heater.  Staying at a comfortable temperature throughout the day will help you make less mistakes, and it will give you the ability to channel your energy into more important matters.

Plants

Plants are great, especially if you work inside a building and rarely see daylight.  Place a few plants around your office and on your desk, and everyone will notice the change.  Research suggests that a little green at the office can decrease stress, save you on energy expenses, limit sicknesses, and reduce noise distractions.

Technology

Everything from the software you use to that mouse you click can have a drastic effect on how productive you are.  If the technology you rely on to complete your work tasks is inefficient and out of date, you will also be inefficient and out of date.

Do your very best to keep your technology in prime working condition, and your business will be better off.  Depending on how many employees you have, the resources you have available, and the type of work you do, this process might involve an outside company.  For a small to medium-sized business, hiring a Managed Services Provider to handle your IT typically equates to the cost of a part-time employee.  That’s not such a huge price to pay for a well-oiled machine.

Everything you need to know about Two-Factor Authentication

Over the last few years, passwords have become less and less effective at securing online accounts.

People have become lazier – creating one really simple password and then reusing it for every account.  Hackers have become smarter – finding new ways every day to better target people.  And the internet itself has transformed into something no one ever knew it would be – making the concept of a password something outdated and unsuitable.

But thankfully, the digital world is finally starting to come to its senses, and new ways of protecting your online accounts are beginning to surface.  The leader of this pack would definitely have to be Two-Factor Authentication (2FA).

What is Two-Factor Authentication?

Two-Factor Authentication requires you to verify two separate factors to access an online account.  These factors usually include one of the three following categories:

  • Knowledge: something you know
  • Physical: something you have
  • Biometric: something you are

Although this might be called by a different name (like Two-Step Verification), there are many online services that offer 2FA.  Twofactorauth.org is a simple website that allows you to search for any site that currently offers this security feature, and it provides step-by-step instructions on how to implement it for your account.Together, these factors can work to authenticate who it is that’s logging into your account.  It acts as a second layer of security and makes it more difficult for a stranger to access your information.

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What methods of 2FA are available?

Most people are familiar with SMS Two-Factor Authentication, but there are more ways 2FA can play out.  Here are some of the most popular 2FA methods:

Google Authenticator – This smartphone app uses “something you know” and “something you have.” You’ll be required to input your username and password and then asked to input a verification code. This code is texted to your phone upon entering your username and password.  Unfortunately, this method can only be applied to mobile apps made by Google – like YouTube and Gmail.

 

google-auth

 

Authy – This app works across multiple connected devices and for a variety of websites. Register all of your devices to Authy and login to your accounts quickly with a text message verification code.  You can even choose to have a simple yes or no question sent to your phone to approve the login.

 

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Email Verification – This method works like an SMS verification code would work, but the code is sent to your email instead. Security experts claim email is a more secure alternative than SMS because text messages can easily be intercepted.

Biometrics – We don’t see biometrics that much right now, but this will probably change sooner rather than later, especially with the iPhone’s fingerprint scanner. But a biometric identifier doesn’t necessarily have to be a fingerprint; it can be a retina scan or even speech recognition.

 

man-holding-phone-biometrics

Denys Prykhodov / Shutterstock.com

LastPass – Download LastPass on your phone, tablet, or desktop, and your passwords will autofill into accounts. However, to make things extra secure, premium LastPass users have access to its version of 2FA (otherwise known as multifactor authentication).  With this option, you can use LastPass AND a vendor like Google Authenticator, Duo Security, or YubiKey.
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Physical Key – Since we brought it up, YubiKey is entirely different method of 2FA. It actually involves a physical USB that acts as the second method of verification.  Plug the key into your laptop or computer, press the button on the key, and sign into your account.yubikey

Is 2FA really a safer way to protect your accounts?

There is no possible way to secure your online accounts completely, and 2FA is not 100% secure.  But at the end of the day, it’s better than the alternative.  Although that second step can be seen as an inconvenience, it’s worth that extra layer of security.