Fully Managed IT Services
Fully Managed IT Services
With ARRC Technology’s fully managed IT services, you can focus on core business tasks while we handle all the IT tasks necessary to keep your infrastructure running smoothly.
We manage, optimize, and secure your whole IT and network infrastructure, thereby streamlining your business’s operations. In addition, our technicians will monitor, protect, and support your infrastructure 24/7.
ARRC Technology can handle every aspect of your technology, from hardware and security to server architecture and data storage and protection. We’ll ensure that your infrastructure is fully aligned and integrated with your business goals and strategy so you can focus on running your business.
B2B Managed Service Provider
ARRC Technology has been serving North American clients for over 30 years as a Business-to-Business Managed Service Provider. We serve a wide range of markets, including Agriculture, Health, Corporate, Manufacturing, Retail, and Not-for-Profit.
Our expert IT services have been awarded numerous times, including winning the INC 5000 Fastest-Growing Private Companies award seven times and being selected as an MSP Mentor Top 501 Managed Services company from 2013 to 2016.
ARRC Technology Supports All Your IT Needs
With ARRC Technology, you no longer need to build an enormous IT team that will cost you money and resources. Instead, we can take over the role of your internal team, handling everything from your help desk to IT security and even the various projects you want to undertake.
We’ll even deal with vendors, ensuring that you get the technology you need and the best possible deals. When you work with ARRC, you’ll never again worry about delays or any other issues with vendors because we’ll handle every problem that creep up.
Our team ensures that you enjoy a full array of managed IT servers, which means that your tech will always be functioning optimally.
We’ll connect all your servers, computers, and devices to our advanced proprietary centralized management system.
The system applies security patches, updates software, and conducts scheduled maintenance, ensuring your tech is constantly updated, completely secure, and well-maintained.
GUARANTEED UPTIME
Maximum uptime is essential to any business in today’s technology-dominated marketplace. However, achieving said uptime can be challenging, especially without a highly experienced and professional IT team to provide you with the support you need.
ARRC ensures minimum downtime thanks to our highly effective system. Our technicians constantly monitor your systems to guarantee the maximum possible uptime.
If an error occurs, the system automatically issues a ticket that is sent to the right people and resources for a speedy resolution.
SCHEDULED MAINTENANCE
Maintenance is critical for keeping your entire tech and network infrastructure functioning at peak efficiency. However, not all maintenance is equal.
We not only schedule weekly maintenance to ensure continuity, but we also pre-test every patch and update from all your software providers, including Adobe, Microsoft, Java, Firefox, and Chrome. This way, your network infrastructure will continue to run smoothly without any nasty surprises from problematic patches.
We also ensure the peak efficiency of your servers and desktops through scheduled proprietary maintenance procedures. And we do everything without causing your business any disruption. You won’t even know we’re there!
REMOTE MONITORING
ARRC remotely monitors all your technology and networks, thereby ensuring that we know what’s happening in real-time. This way, we can provide you with the support you need as soon as you need it.
Our remote monitoring systems always keep a close watch on all your servers, desktops, laptops, and other critical devices. Therefore, we can tackle any issues immediately, without you having to report problems and wait around for an IT technician to fix your problem.
We also actively maintain all your systems and devices to make sure they deliver peak performance.
SECURITY AND PCI COMPLIANCE
Robust security is a necessity. Security breaches, viruses, malware, email hacks, data ransom, and phishing not only threaten business operations but can damage your client relationships, leading to significant losses.
ARRC provides you with the peace of mind you need to focus on running and expanding your business. If you are attacked, our team will go to battle and defend you.
To that end, we actively monitor and repel threats and provide a wide range of solutions to reduce the risk of any of these issues becoming real threats.
ON SITE AND REMOTE SUPPORT
The ARRC team understands how important it is to get your problems resolved as quickly as possible. While most issues can and will be handled remotely, for those times when remote support isn’t enough, we have a team of technicians on standby to assist.
When you call us, you won’t be wasting time talking to an answering machine that will have you pulling your hair out at the delays. Instead, you’ll get straight through to a technician who will provide you with the help you need.
Our Technicians are available around the clock, every day of the year, ensuring you get the support you need when you need it. Typically, our Highly Professional and Experienced Technicians can solve your problem with one phone call.
