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So, you may be wondering why the break-fix model doesn’t work. Grandpa always said, if it ain’t broke, don’t fix it. While we love Grandpa, that truism isn’t always true. Just like the customer is always right

So, you're working on drafting an IT professional job description. This series covers the most important factors to consider before you hire an in-house IT tech or team. Our last article reviewed the hidden costs of hiring

We’ve all seen movies where a couple of thugs in trench coats walk into a store, take a look around and say something like, “Nice place you got here, shame if something were to happen to it.”

This month we’ve been discussing the value of updating your current technology. We are using Medical Offices as our example, but in reality, this information is important to all small businesses. In this week's blog, we will

The current state of business is morphing into something we haven’t seen before. New ideas and procedures are being created every day to keep businesses running and to address these new challenges. A recent modern convenience is

In our last two blogs, we've discussed the pros, cons, and popularity of using VoIP Phone Systems for small businesses. And we have concluded that VoIP technology is only going to become more popular moving into the

In last week’s blog, Can VoIP Help Your Business, we took a look at the pros, cons, and the ease of VoIP installation, and concluded that, yes, most likely it can help your business. Today we’ll do

Can VoIP Help Your Business We’ve been hearing a lot of buzz lately about VoIP, or Voice Over Internet Protocol, which is just fancy jargon for an internet phone system. People are hearing from friends or business

At a business lunch a few months ago. Someone told us about a technique he likes to use during his daily employee meetings. At the beginning of their meetings, he has all attendees take turns telling everyone

Over the past couple of months, everything has changed. Many of these changes will have ongoing impacts on our businesses. As we begin to see businesses looking toward their futures again. It’s time to take a look

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